Senior Infrastructure & Systems Engineer

I Build &
Secure Networks.
Then document them too.

MSP lead engineer for 30+ organizations across commercial, education, and nonprofit sectors. M365, Azure, SonicWall, macOS, structured cabling — if it runs on a network, I've touched it. And if something's in there that shouldn't be, I find it and clean it out.

Microsoft 365 Intune + ABM Azure / Entra ID Copilot 365 SonicWall + Secure Edge macOS Structured Cabling Project Lead Threat Hunter
Karolina O'Connor - Nerdy Cyber Chick
M365 + Copilot
macOS + ABM
30+ clients
threat hunter
30+
client organizations
7+
years experience
100+
environments managed
BS
cybersecurity, valedictorian
Active

Threat investigation & remediation — I don't just monitor alerts. I dig in, trace the path, contain the damage, and clean up the mess. End to end.

Microsoft Copilot 365 — licensed, deployed, and actively enabling clients. Attending Ingram Micro / Microsoft Modern Work training, Atlanta, May 2026.

core stack
Cloud & Identity
Microsoft 365 Azure / Entra ID Intune Apple Business Manager Copilot 365 Exchange Online SharePoint
Security & Threat
Threat Hunting Incident Remediation RocketCyber SOC Kaseya EDR INKY! BullPhish ID Sophos MDR VulScan
Networking
SonicWall Secure Edge VPN LAN / WAN Switching Wireless Deployments Structured Cabling Aruba
Operations
Autotask PSA Datto RMM ITGlue / NetworkGlue Capital Planning SOP Development Project Management VoIP (8×8)
experience
Senior Infrastructure / Systems Engineer
Smart Computing Solutions, Inc. MSP
March 2023 – Present
M365AzureIntune macOS + ABMSonicWallThreat Hunting Project ManagementStructured Cabling
Systems Engineer
Livanta, LLC Healthcare / Federal
August 2018 – September 2020
Windows ServerActive Directory Hyper-VVMwareFederal Compliance
education
Bachelor of Science — Cybersecurity
Full Sail University
2020 – 2023
🏆 Valedictorian ⭐ Master's Achievement Award
certifications
MCSA: Windows Server
Microsoft Certified Professional (MCP)
MCITP: Enterprise Administrator
MCTS: Windows Server (multiple)
Kaseya Certified Administrator
certifications & badges
IT Glue Certified Expert
Certified Expert — IT Glue
Kaseya University
Issued Oct 2024 · Expires Oct 2026
Kaseya 365 Endpoint Certified Administrator
Certified Administrator — Kaseya 365 Endpoint
Kaseya University
Issued Oct 2025 · Level 2
Kaseya
365 OPS
Certified Administrator — Kaseya 365 OPS
Kaseya University
Issued Oct 2025 · Expires Oct 2027
Microsoft Certifications
MCSA: Windows Server
MCP — Microsoft Certified Professional
MCITP: Enterprise Administrator
MCTS: Windows Server (multiple)
Flight Academy training in progress · Atlanta, May 2026